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PRIVACY POLICY

Updated December 2025

1. Introduction

  • Mintsignia (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order. By using our website, you agree to the terms outlined below.

2. Information We Collect

Information You Provide

We collect personal information that you voluntarily submit, including:
    •    Name
    •    Email address
    •    Phone number
    •    Shipping and billing address
    •    Engraving text, personalization details, and order notes
    •    Logos or artwork submitted for engraving
    •    Payment information (processed securely by our payment provider)

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Automatically Collected Information

When you visit our website, certain data may automatically be collected, such as:
    •    IP address
    •    Browser type and device information
    •    Pages visited and time spent on the site

This information helps us improve website functionality but does not personally identify you.

3. How We Use Your Information

We use your information to:
    •    Process and fulfill your orders
    •    Create and send digital proofs
    •    Communicate order updates, approvals, and shipping details
    •    Provide customer support
    •    Improve our website and services
    •    Maintain internal records
    •    Comply with legal or tax obligations

We do not sell or share your personal information with third parties for marketing purposes.

4. How Your Information Is Stored and Protected

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
Your payment information is processed securely through approved third-party payment processors (e.g., Wix Payments, PayPal, etc.) and is never stored by Mintsignia.

Logos, artwork, and proof files may be stored for future reorders unless you request deletion.

5. Sharing of Information

We only share your information when necessary to:
    •    Process payments
    •    Ship your order
    •    Provide requested services (such as proof creation)
    •    Comply with legal requirements (taxes, fraud prevention, etc.)

We do not share your information with advertisers or unrelated third parties.

6. Email Communication

By placing an order or contacting us, you agree that Mintsignia may email you for:
    •    Proof approval
    •    Order questions or updates
    •    Delivery and pickup arrangements
    •    Important customer communications

You may request to limit non-essential communication at any time.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve performance and understand visitor behavior. You may disable cookies in your browser, but some website features may not function properly.

8. Your Rights

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request corrections

  • Request deletion of your data

  • Opt out of promotional emails

  • Request clarification on how your information is used

To request changes or removal, contact us at jodisinclair@mintsignia.com.

9. Data Retention

We retain customer information for as long as necessary to:

  • Complete your order

  • Provide proof of purchase

  • Meet tax and business record requirements

Proofs, design files, and engraving layouts may be kept for future reorders unless deletion is requested.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. The “Last Updated” date will reflect any changes.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

jodisinclair@mintsignia.com

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